Privacy Policy

At Ceramics by Leo, we take your privacy very seriously. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit our website or make a purchase from our digital and physical store. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect: When you visit our website or make a purchase, we may collect certain personal information, including your name, email address, phone number, shipping and billing address, payment information, and any other information you provide to us.

2. Use of Personal Information: We collect and use your personal information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders or requests
• To send you promotional offers or newsletters (if you have subscribed to them)
• To improve and customize our website and services
• To comply with legal obligations or resolve disputes
• To prevent fraudulent activities or as part of our security measures

3. Sharing of Personal Information: We understand the importance of keeping your personal information secure and do not sell, trade, or rent your information to third parties for marketing purposes. However, we may share your information with:

• Trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., shipping companies, payment processors).
• Law enforcement agencies, regulatory authorities, or legal professionals in response to a legal request or to protect our rights, safety, or property.

4. Security of Personal Information: We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission or storage over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can choose to disable cookies through your browser settings; however, this may affect your ability to access certain features of our website.

6. Changes to Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about our information practices and how we are protecting your privacy.

7. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

Last updated: 02/15/2024